Return Policy

According to the European Parliament and Council Directive 97/7/EC, dated May 20, 1997, on consumer protection in relation to distance contracts, the Buyer does not have the right to exercise the right of withdrawal if the purchased quality goods were made according to the Buyer’s specific instructions or are clearly customized for a particular Buyer or consumer.

The goods you ordered in our online store are produced according to the Buyer’s specific instructions, therefore the ordered item can only be returned due to damage, non-compliance with the order instructions, or damage that occurred during the transportation of the goods.